SPEED OF DELIVERY
All orders are shipped expressly by TNT express in Europe and Fedex in the United States.
- Czech Republic - Free Delivery, 1 working day;
- Germany, Austria, Switzerland - Express Delivery, 2-3 days (no additional charges);
- EU countries - Express Delivery, 2-5 days (no additional charges);
- United States - FedEx Delivery 3-7 days.
- Other countries - delivery time depends on distance.
DAMAGE PROTECTION AND DISCREET PACKAGING
We always pack your lights in way that they are protected against damage and it rarely happens that they arrive damaged or non-functional
We always put your lights into two discreet brown cardboard boxes
There are NO additional fees for customers from Europe, you pay the end price (except non-EU countries).
CUSTOMERS FROM COUNTRIES OUTSIDE THE EU
If you buy EasyGrow lights, we charge you 1/5 of their real price, so the customs duties represent a couple of euro/dollars or tens of euro/dollars.
TERMS AND CONDITIONS
In case you order using PayPal, your delivery address must be the same as your PayPal address.
We offer a 5-year-warranty period for all lights.
Should you have any problems with the light during this period, we will repair it, ship spare parts or the new light for free.
In case of any claims, please contact us at firstname.lastname@example.org